Although every care goes in to avoiding cross contamination, we do handle all allergens in our baking environment, therefore our brownies are not suitable for people with allergies. 

Here at Brownie and the Bean, we offer free next day delivery, or you can choose a delivery date up to 6 months in advance.

We send our brownies by post via Royal Mail’s next day delivery service Tracked24. Your brownies should be delivered within 24 hours of dispatch from HQ. For special occasions, please choose a dispatch date 48 hours before the intended arrival date to allow for occasional fluctuations in the Royal Mail service. You will get a text/ email notifications from Royal Mail on the day of delivery. At this point you will have the option to re-direct your parcel, or choose a “safe place” for delivery (should you need to). Please always check your delivery notifications before contacting us. If you have a query regarding your brownie delivery, you can contact us at hello@brownieandthebean.com. 

Our office is open Mon-Friday, 9am to 3pm.

If your purchased one of our brownie deliveries and haven’t received a notification, please check your spam/ junk folders. Our purchase notifications are automated but if you haven’t received any notifications from us, please send us an email: info@brownieandthebean.com to verify.

We always do everything we can to help our customers here at Brownie and the Bean. If your query is before 3pm, please contact us at info@brownieandthebean.com and we will do our best to get a delightful brownie birthday gift out to your friend in the post.

If you’d like to buy our brownie boxes and live near to our HQ, please contact us at info@brownieandthebean.com to find details of your options. We may have a stockist closer to you or an event which may be useful.

We absolutely can help with corporate/ bulk orders/ brownie celebration stacks and much more. If you’re looking to place an order for a large amount of brownies, please contact us at info@brownieandthebean.com.

If you wish to amend your brownie box order, please contact us immediately via info@brownieandthebean.com and we will do our best to accommodate (if your order hasn’t already been baked and packed).

We deliver our brownies and cakes by post to the UK only (via Royal Mail Tracked 24 service). Unfortunately we’re not able to accommodate orders being sent anywhere but the UK.